United Enterprise Credit Union Strategic Plan
Vision Statement
United Enterprise Credit Union aspires to be a credit union that has a relationship with our members and partners with them to create grow and enhance financial security.
Mission Statement
United Enterprises Credit Union’s mission is to maintain and create quality financial relationships with our members for a lifetime. This will be done through providing relevant financial products, personable quality service which exceeds our members’ expectations while promoting the credit union’s growth and maintaining financial stability.
Values
Member Service Excellence Based on Relationship
- We will engage our members to ascertain the financial products that they desire to assist them in achieving their financial goals;
- We will provide outstanding service constantly aware and gracious that among the options for financial services out there they have made United Enterprises there choice;
- As our membership bond predominately has members from a group of companies, we will meet our members at these companies and notify them of our financial products and upcoming promotions;
Employees Valued
- The leadership must value and respect our employees and their contribution to our success;
- Employees where possible should be rewarded for their teamwork, commitment to the credit union’s objectives and achieving them;
- We respect our employees’ need to balance their personal and professional lives;
- We will continue to strive to be the employer of choice and staff the credit union with people committed to the credit union movement and to continual education.
Trust
- We will keep our member’s information confidential and will hold our staff and leadership accountable.
Respect
- We will respect our members as individuals as we hope they would respect us also.
Community
- We will ensure that our sponsorship is socially responsible and reflects the support that defines the Credit Union Movement.
Communication
- We will speak straight and use clear language to explain our services, fees and products.