United Enterprise Credit Union Strategic Plan
United Enterprise Credit Union Limited aspires to be a credit union that develops a sustainable relationship with both members and staff, in a partnership that enhances their financial and social security.
To create an atmosphere of financial stability, trust & support for our members and staff through providing relevant and contemporary financial products, personable quality service, while promoting the credit union’s growth and financial stability.
The corporate values of an organisation should not just be words on paper, but the deeply held codes and norms that guide the behaviours and attitudes of officers and staff while serving the stakeholders. Hence, there should also be clear strategies and procedures to ensure that each officer and staff is living the values within the UECUL.
- Service Orientation
- Valuing Employees
- Socially Responsible
We will seek to have highly engaged staff who are consistently developed, rewarded, and recognized for their excellent service delivery. We will provide outstanding service constantly aware and gracious that among the options for financial services out there they have made United Enterprises their choice.
The leadership must value and respect our employees and their contribution to our success. Employees where possible should be rewarded for their teamwork, commitment to the credit union’s objectives, and achieving them. We respect our employees’ need to balance their personal and professional lives.
We will keep our member’s information confidential and will hold our staff and leadership accountable.
We will promote and live by mutual respect for staff, elected officers and members.
We will ensure that our sponsorship is socially responsible and reflects the support that defines the Credit Union Movement.